Website JOIN

JOIN ( is a non-profit organization that exists to support the efforts of individuals and families experiencing homelessness to transition off the streets and into permanent housing. We are inspired by the vision of a community where everyone has a place to call home.

Overview of the Position

This position provides housing stabilization support for families recently housed by Multnomah County’s ‘Homeless Family System of Care’, a multi-agency Mobile Housing Placement Team coordinated by JOIN.  JOIN’s retention efforts seek to empower families to maintain permanent, independent housing through acquiring income, promoting physical and emotional health, and building community.  Retention Workers need to be able to build authentic relationships and work effectively with families experiencing homelessness, regardless of their backgrounds, language (Spanish and/or English), family histories, household composition, and be willing and able to engage families on the streets, in shelter, in their homes, in community settings and in our service facility.

Essential Duties and Responsibilities

Providing Basic Needs Support:

Provide home visits to recently housed families in support of their self-determined housing stability plan and re-housing as necessary.

Work cooperatively with multiple agencies to connect households to services including, workforce training, domestic violence support, and wellness resources.

Coordinate and support referrals to mainstream community resources, including but not limited to disability benefits, acquisition employment assistance and self-sufficiency services.  Provide support and advocacy around households’ engagement with physical and mental health resources, Department of Human Services, and educational systems.

Coordinate and/or provide transportation to appointments, interviews, events, and other functions.

Build and maintain strong relationships with resident services coordinators, property managers and management companies to support housing stability and to create avenues for advocacy when a family’s tenancy is at risk.

Coordinate with emergency food providers to obtain and deliver food boxes.

With coordination of Mobile Housing Placement Team Worker, provide delivery of furniture and household goods to newly housed families.

Providing Community Support:

Plan and implement social events and community volunteer opportunities for newly housed families.

Work with faith-based communities and other community organizations to provide regular community building events.

Working with Staff

Meet regularly with Mobile Housing Placement Team workers from seven agencies to develop ways to support their efforts in helping new tenants retain housing.

Work in conjunction with JOIN’s Retention Team.

Support staffing of daytime Basic Service Center, move-ins, and other organizational activities.

Maintain narrative and required data regarding services provided.


Demonstrated respect for the value of diversity and equity; an ability to work with people from all backgrounds in an inclusive and meaningful way.  Experience providing culturally specific services is preferred.

Proficiency in Spanish and English.

Experience building trusting relationships and collaborative efforts with diverse individuals, families and organizations.

Experience working with people experiencing homelessness or other similar personal challenges.

Commitment to non-violence and holistic responses.

Must be self-motivated and have demonstrated ability to work well in an unstructured, often hectic, team environment.

Ability to work with or learn computer data entry programs and familiarity with Office Suite software.

Maintain accurate and timely records of services provided.

Ability to lift and carry 50 lbs.; position involves regular moving of furniture into and out of vehicles and apartments.

Other Requirements

Must own or have access to a personal vehicle for daily use on the job.

Must have valid driver’s license and insurable driving record upon hire.

Must be able to work occasionally (approximately twice per month) in the evenings and on weekends.

Salary and Benefits

$34,000 annual salary

100% employee and dependent medical and dental insurance for JOIN’s basic plan.  Participants may pay additional for a lower deductible-health plan.  Both plans include out-of-network benefits and alternative care benefits and meet the status of a Gold Plan.

Access to 403b retirement plan (no match).

JOIN Emergency Loan Program for significant unexpected expenses, e.g. a new roof, furnace, car, braces, etc.

21 personal leave days (vacation and sick combined) from day 1. No accrual, no monetary value.  All 10 federal holidays.  8-week paid sabbatical after 7 years.

Option to make free tax-free contributions to a savings account for medical and dependent care expenses.

Access to an employee assistance program for crisis counseling, budgeting/financial help, marriage counseling, adoption support, and other supportive services.

How to Submit an Application

Send a cover letter and resume, as an attachment with your name included in the file, to  by November 10, 2017 at 5:00 pm.  Incomplete applications will not be processed.  Applications after that date and time will not be considered.

In your cover letter, please address the following two questions:

1.      Homelessness disproportionately effects people of color and in our community, we recently saw a 43% increase in homelessness among the African American community.  Please describe your experience (personal, professional, volunteer, etc.) providing culturally specific or relevant services and/or your ability to work across cultures.

2.      Tell us how you would balance the relationship and advocacy for a tenant you are supporting with the relationship you have with the property manager where this tenant lives when issues arise at the property.

An electronic acknowledgement will be sent upon application submission.  Please do not contact JOIN unless you submitted an application and it was not acknowledged.  While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Thank you.

Equal Opportunity Employer

JOIN values the strengths that a diverse workforce offers and is committed to honoring the dignity of every individual. On behalf of the board, staff, and people we serve at JOIN, thank you for your interest in supporting our mission.

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